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Frequently Asked Questions

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General FAQ's

Where can I find details of a deceased family member/grave?

To find details of a family member or grave, please visit our Deceased Search page.

Or download our app via the App Store (Apple) or Google Play.

How do I purchase a grave/cremation?

We can arrange an appointment for you to come in and discuss our options, or if you prefer we can send you all the details via email after we confirm the best fit product for you.

For more information, contact us by phone:
Rookwood Catholic Cemetery – 1300 114 997
Liverpool Cemetery – (02) 9602 0344
Kemps Creek Memorial Park – (02) 9826 2273

What is the cost of a burial/cremation?

The pricing will depend on the type of grave and location you choose. To view our currently listed prices for all our Cemeteries, please view our Price List.

How do I report issues/maintenance requests?

To report any issues or maintenance requests, you can contact us by phone:
Rookwood Catholic Cemetery – 1300 114 997
Liverpool Cemetery – (02) 9602 0344
Kemps Creek Memorial Park – (02) 9826 2273

How do I find the location and time of a funeral service?

To find details about an upcoming funeral service, please visit our Daily Services page.

Or download our app via the App Store (Apple) or Google Play.

What times do the Cemeteries open and close?

Rookwood Catholic Cemetery –6am to 9pm (daylight savings time), 7 days per week
Liverpool Cemetery – 7am to 5pm, 7 days per week
Kemps Creek Memorial Park – 7am to 5pm, 7 days per week

What is the difference between a Funeral Director and a Cemetery?

The Funeral Director manages the funeral service and is your main contact for the service, including the transportation, preparations, and arrangements up to and including the service.

The Cemetery is the final venue and site for the service and will take over once the service has concluded, in some cases may be involved in the sale of a location before a service depending on the specific needs of the family.

What do I do when a loved one passes away?

Our personalised consultation tool can help you create the complete funeral plan that suits you. From the service to the memorial, our tool can guide you through the key decisions to ensure your final tribute is taken care of according to beliefs and last wishes.

To understand the key steps to take when a loved one passes, visit our Planning a Funeral page.

Where do I find a Funeral Director to arrange the funeral service?

Making decisions in a time of grief can be difficult, so to help plan ahead, their team can assist you to step through each consideration, manage the costs, and ensure your family’s unique needs are met.

For a comprehensive list of Sydney Funeral Directors, visit our Funeral Directors page.

Is there a florist at the Cemetery?

There is a florist in the Cemetery located on Memorial Avenue. Visit Village Flowers at Rookwood for more information.

Is there a café at the Cemetery?

There is a café in the Cemetery located on Memorial Avenue. Visit their website for more information.

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