COVID-19 Notice

Updated 06 April, 2020
New limits on Funeral Attendance

On April 3rd, 2020 New South Wales Health issued an amendment to the restrictions on gathering and movement public health order.

The order specifies that Funerals are now limited to no more than 10 mourners plus any essential staff or Funeral Director/Celebrant.

We will continue to provide updates as further announcements are made.

A copy of the order can be downloaded here

We will continue to provide burial, cremation and interment services, and will continue to maintain safe and accessible cemetery grounds.

However, we have implemented some changes to the way we deliver our services to ensure we provide a safe environment for our team and clients and comply with governments new restrictions:

All funerals and funeral functions scheduled to take place from 06 April 2020 onwards will be subject to a maximum of 10 mourners plus any essential staff or Funeral Director/Celebrant.

Those attending any funeral or function must practice safe social distancing requirements and observe the 4m2 distancing requirements and avoid congregating in large groups anywhere within our cemeteries.

This applies to both indoor and outdoor services.

Chapel Services
Limited to no more than 10 mourners plus any essential staff or Funeral Director/Celebrant.
Please note: No additional mourners or attendees will be allowed to assemble outside the chapel.

Gravesite Services
Limited to no more than 10 mourners plus any essential staff or Funeral Director/Celebrant.
Please note: No additional mourners or attendees will be allowed to assemble around or near the gravesite.

Funeral Functions/Wakes
Limited to no more than 10 mourners plus any essential staff or Funeral Director/Celebrant.
Those attending any funeral or function must practice safe social distancing requirements and observe the 4m2 distancing requirements and avoid congregating in large groups anywhere within our cemeteries.

Please note that as of midnight Thursday 27 March 2020, NSW Police will introduce on the spot fines for corporations and individuals that do not comply with social distancing directives including those associated with funerals.

Reduced face to face contact
Our reception areas at all sites will be closed from Wednesday 26 March 2020 and access provided to our offices by appointment only. Attendees at appointments will be restricted to a maximum of two people per family.

Our phone and online channels remain fully operational to assist you with any enquiry. Please contact us to discuss how we can best work with you.

Please contact our offices to make an appointment.

  • Rookwood Catholic Office 02 9649 6423
  • Liverpool Office 02 9602 0344
  • Kemps Creek Office 02 9826 2273

We appreciate this is a challenging time for everyone, and we thank you for your understanding as we continue to adapt our services to these changes.

Cemetery Events Cancelled

With the outbreak of COVID-19, the Monthly Masses and the annual Mother’s Day Mass scheduled for 9 May, 2020 across all cemetery locations have been cancelled until further notice.

The health and safety of our team members and the communities we serve come first.

We will continue to keep you updated through our website and Facebook.

Additional Precautionary Measures

Catholic Cemeteries + Crematoria (CCC) is closely monitoring all available information provided by the Department of Health and the World Health Organisation (WHO) to develop strategies to prioritise the safety of our customers and employees.

Catholic Cemeteries + Crematoria (CCC) will take all necessary and reasonable steps to mitigate against the risk of transmission of infection within our cemeteries and facilities. Furthermore, we have an active line of communication with all staff to adhere to local health guidelines and self-quarantine requirements including seeking medical advice, respiratory hygiene and arrangements for remote working.

In order to enhance our high standards of hygiene and cleanliness across all our sites, we are introducing a number of additional precautionary measures to reduce the risk of infection and keep everyone safe. These include:

> Hard surface cleansing in the chapels after each service
> Deep clean of chapels and other facilities on a daily basis
> Ensure hand sanitiser is available to customers
> Staff issued with additional PPE where required
> Minimise person to person contact within our service environment
> Familiarise all staff around hygiene practices and COVID-19

Please do not hesitate to contact our offices if you have any additional questions.

Rookwood Catholic – 1300 114 997
Liverpool – (02) 9602 0344
Kemps Creek – (02) 9826 2273
Sydney Olympic Park Head Office – (02) 8713 5700

COVID-19 precautions

For existing bookings and new appointments

If you have recently (within 14 days) returned from China, Iran, Italy or South Korea or have been exposed to a confirmed or suspected COVID-19 patient, contact us and we will re-book or book your appointment.

If you are reading this out of hours, please leave your details and we will contact you as soon as possible.